Privacy Policy

Effective date: October 20, 2026

Vigilant Vision Systems (“we,” “us,” or “our”) respects the privacy of people who visit our website or request information about our commercial video surveillance installation and related services. This policy describes how information is collected and used through our website and advertising inquiry forms.

Information we collect

When you contact us or request a quote, we may collect your name, business or company name, email address, telephone number, business location, and project details, including property type, estimated camera count, equipment information, project timing, and any information you choose to provide. Website and advertising technology may also collect technical information such as browser and device information, IP address, referral information, and website interaction data.

How we use information

We use information to respond to requests, evaluate project requirements, provide estimates, communicate about services, operate and protect our website, prevent spam or misuse, and understand the performance of our advertising and website.

Google Ads and lead forms

We may advertise using Google Ads and receive inquiries submitted through Google-hosted lead forms. Google may process information submitted through those forms under its own policies. Our website may use Google advertising tags to measure actions such as successfully submitted inquiry forms. Google and other providers may use cookies or similar technologies in connection with these services. You can review Google's privacy practices at Google Privacy Policy and manage certain ad preferences at My Ad Center.

Sharing and service providers

Information may be processed by website hosting, email delivery, advertising, analytics, and other service providers that help us operate our business, or disclosed where legally required. We do not describe the sale of inquiry information as part of our services; if our data practices change, we will update this policy as appropriate.

Data retention and security

We retain inquiry and business communication records as reasonably needed to respond to requests, maintain business records, resolve disputes, and comply with legal obligations. We use reasonable administrative and technical safeguards, but no online transmission or storage method is completely secure. Please do not submit passwords, camera access credentials, or sensitive incident footage through our inquiry forms.

Your choices

You may request access to, correction of, or deletion of information you have submitted by contacting us. We will review requests in light of applicable law and any legitimate recordkeeping obligations. You may also manage browser cookies and Google advertising preferences using your browser and Google's controls.

Third-party websites

Our website may link to third-party services. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy as our services and practices change. The effective date above identifies the current version.

Contact

Vigilant Vision Systems
Email: futureclient@vigilantvisionsystems.com
Phone: 512-994-4810